Newsroom Work with Us Contact Us
loader
loader

Customer Service in Digital Brazil

Customer service has truly evolved in recent years, adapting to technology and taking advantage of the tools that help aid customers who demand consistency, efficiency, and satisfaction. To be able to keep up with the challenge ...

Penang: The Multilingual Advantage

Southeast Asia is a true melting pot of rich culture, respected traditions, and unique heritage. The region, along with its people that boast of skill and high adaptability, presents a great amount of opportunity. Over the years...

Teleperformance Receives European Union Binding Corporate Rules (BCRs) Approval

Teleperformance has received Binding Corporate Rules (BCRs) approval for both Controller and Processor from the French Data Protection Authority, CNIL, making Teleperformance the first company in the industry to attain this crit...

Citizen of the World

Teleperformance has long been involved in changing the way our communities live. Since 2006, our Citizen of the World (COTW) programs have helped shape the future of the less fortunate, donated to families in impoverished cities...

Teleperformance’s Triple Crown

The year is starting off well. Teleperformance, the worldwide leader in omnichannel customer experience management, has received three prestigious Contact Center Outsourcing Company of the Year Awards from Frost & Sullivan. ...

Fly Higher Than Ever With Exceptional Customer Service

The airline industry is experiencing massive growth globally. This means that in order for airlines to differentiate themselves, strategic investments have to be made to ensure the best experiences and services, and also to meet...

Better Health through Better Living

At Teleperformance, we promote well-being and a higher quality of life, creating a happier, pleasant work environment that minimizes employee stress. Passion 4U is our way of making this happen. It is our global wellness program...

German Nearshoring

With rising costs and a shrinking pool of available and qualified labor, now is the right time to re-examine German nearshoring. Hardly a day goes by without more good news about the state of the economy in Germany. - According ...

The Global CX Survey Spotlight: The Netherlands

Each year, The Netherlands’ economy consistently makes its way up in the European region. Part of its wide economic presence is the country’s GDP that continues to grow, with a projection of +2 percent this 2018. With its popula...

We’re Never Too Busy to Change the World

Established in 2006, Citizen of the World (COTW) is Teleperformance's charitable initiative to help the world's most vulnerable infants and children meet basic survival needs and ultimately reach their individual potential. And ...

pressreleases