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Credit and Collection

Handling payment collection from customers is one of the most delicate situations in business. Teleperformance is the global leader in Accounts Receivable Management, working for major corporations around the world in all major sectors. Teleperformance provides industry-leading contact center technology and access to expanded global operations.

The Teleperformance Advantage

Our experienced Accounts Receivable Management team quickly contacts customers, identifies the cause of non-payments and implements a contingency payment plan consistent with your customer care and service strategies. Our expertise in specific vertical markets and lines of business, supported by a dedicated decision analytics team, means that we understand the details and challenges that your company faces.

What do we offer?

• First-party collections
• Third-party collections
• Primary and secondary recovery services
• Welcome calls
• Non-voice BPO services

Teleperformance’s Accounts Receivables Management team specializes in managing, analyzing and acting on customer data to recognize and minimize risks, efficiently collect payments and develop stronger customer relationships.