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About us

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.

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Customer Experience Lab (CX Lab)

Teleperformance Customer Experience Lab is an innovative center for the research of specific issues related to changing customer behaviors with a focus on major drivers of satisfaction across geographies and sectors. The Lab is supported by specialists and researchers with a combined knowledge in different languages. 

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Awards and Recognition

Teleperformance is the most globally recognized company for both its leadership and best practices. Awards and recognition come, not only from our clients, but from independent third party analysts, several renowned institutes, and most of all, our employees.

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Global Footprint

Our clients are strategically located. So are we. Teleperformance operates around the world, 24/7, to provide your customers the best experience in every interaction. We integrate all communication channels to create unique solutions and deliver outstanding customer experiences.

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We provide a highly secure environment

Our information security strategy ensures that we’ll always be ahead of the market in security practices. Teleperformance leads the industry with world-class, award-winning security measures in contact center information defense.